Introduction and Scope

solvreniaq operates as a provider of financial analysis tools and software solutions based in Australia. We understand that your privacy matters, and we're committed to being transparent about how we collect, use, and protect your personal information. This policy applies to all our services, including our website, software platforms, and any related communications.

This Privacy Policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and the Notifiable Data Breaches scheme. If you're located outside Australia, additional protections may apply under your local privacy laws, including the General Data Protection Regulation (GDPR) for European users.

Information We Collect

Personal Information You Provide

When you use our financial analysis tools or contact us, we collect information you voluntarily provide, including your name, email address, phone number, company details, and business requirements. We also collect payment information when you purchase our software, though credit card details are processed securely through third-party payment processors.

Automatically Collected Information

Our systems automatically collect technical information about your device and how you interact with our services. This includes IP addresses, browser types, operating systems, access times, and pages visited. We use cookies and similar technologies to enhance your experience and analyze usage patterns.

How We Use Your Information

We use your information primarily to provide our financial analysis services and maintain our business relationship with you. This includes processing your data through our analysis tools, providing customer support, and sending relevant updates about our services.

• Delivering and maintaining our financial analysis software and tools
• Processing transactions and managing your account
• Providing technical support and responding to inquiries
• Improving our services through usage analysis and feedback
• Sending service-related notifications and updates
• Complying with legal obligations and regulatory requirements
• Protecting against fraud and ensuring platform security

We may also use aggregated, anonymized data to understand industry trends and improve our software capabilities. This anonymized data cannot be traced back to individual users.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances outlined below, always in accordance with applicable privacy laws.

Service Providers

We work with trusted third-party service providers who assist in delivering our services, including cloud hosting providers, payment processors, and email service providers. These partners are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, regulatory requests, or law enforcement investigations. We'll notify you of such requests unless legally prohibited from doing so.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We'll provide notice and ensure any new entity continues to honor this privacy policy.

Data Security and Protection

We implement comprehensive security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and administrative safeguards.

Technical Safeguards

• Industry-standard encryption for data transmission and storage
• Regular security assessments and vulnerability testing
• Multi-factor authentication for administrative access
• Automated backup systems with secure off-site storage
• Network firewalls and intrusion detection systems

Administrative Controls

Our team receives regular privacy and security training. Access to personal information is limited to employees who need it to perform their job functions, and all access is logged and monitored.

International Data Transfers

While our primary operations are based in Australia, some of our service providers may process data in other countries. We ensure all international transfers comply with Australian Privacy Principles and include appropriate safeguards.

For transfers to countries without adequate privacy protections, we use standard contractual clauses or other approved mechanisms to ensure your data receives equivalent protection to what it would receive in Australia.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website and software platforms. These technologies help us remember your preferences, analyze usage patterns, and provide personalized features.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand how you use our services
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights for service improvement

You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our services.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or prominent notices on our website at least 30 days before they take effect.

We encourage you to review this policy regularly to stay informed about how we're protecting your information. The "last updated" date at the top of this policy indicates when the most recent changes were made.